So I've just uploaded a bunch of shots from the water from a waterhousing and a lot of my friends who are seeing them still think I am using the housing I bought from Ian Thurtell and I would just klike to clear this up.
The housing I bought from Ian was basic to the point of being archaic but being more than I was confident in making myself to put my camera set-up inside I was stoked with it although having built a few other odds and ends myself I knew the materials hadn't cost nearly what I paid for it bu theat's how business works.
I did however shoot with it and have a lot of fun with my mates getting wet and getting shots.
I used my Thurtell housing a total of nine times over about 2 months (I counted my photo-sets) and asked my girlfriend to wipe out the inside of the port one morning after getting a little condensation (because my hands didn't fit) and the port literally popped out and broke on the floor in front of me and all my mates.
Feeling rather miffed with this whilst imagining how it could have just given up in the sea I mailed Ian and asked more politely than I felt necessary what he thought was up with that and whether he had any tips or suggestions about repairing it, even asking about me paying to post it back to Cape Town for repairs etc and I never, ever heard back from him after which I was too angry to pursue any further contact.
None of this was worthy service in my opinion for the R5000 I laid out for the housing plus postage which was a couple hundred Rand!
This has had my blood boiling a little for a while and have been questioning whether or not I should post anything or let it be for about a year now and now with people still assuming I'm using Ian's housing I've decided to just let everyone know my story in dealing with him which everyone can then read and hopefully weigh up their options and opinions.
This also raises the question of supporting the companies that support bodyboarding, do we continue even if we have bad service? To what ends? I've had some rather poor service from other bodyboarding quarters and it leaves me puzzling, if you're battling for support etc, why not actually look after the people who are already supporting?
As a side-note I am now using Marlin Marines' (who have a shocking website but don't let it fool you) waterhousings which are also very basic but constructed from much higher-quality materials and from my dealings so far have had excellent after-sales service.
Bodyboarding Photography 746 views